Privacy Policy
Last updated 13 August 2026
This page sets out exactly what Flowly collects, why we collect it, who can see it, and how you get rid of it.
What we collect
Your account. You sign in with your email address. We store your email, your display name, your profile picture if you add one, and your membership tier. We do not receive, store or have any access to your card details.
What you do here. Which videos you watch, how much of them you watch, and what you like, comment on or save. This is what makes your feed yours. Without it, everyone gets the same feed.
Your interests. The categories you pick when you join, and anything you change later.
Technical data. Your IP address, browser and device type, and the times you sign in. We use this to keep accounts secure and to stop abuse.
If you browse without signing in, we store a random identifier on your device so your feed does not repeat itself. It is not tied to your name and it tells us nothing about who you are.
Why we collect it
- To run your account and give you the access you paid for.
- To rank your feed. This is the main one: what you watch is what decides what you see next.
- To keep the site secure, prevent fraud, and stop people abusing it.
- To understand, in aggregate, what is working and what is not.
- To meet our legal obligations.
What we do not do
- We do not sell your data. Not to advertisers, not to data brokers, not to anyone.
- We do not share your viewing history with other users. Nobody can see what you watch.
- We do not put your activity on a public profile, and we do not email you about what you watched.
- We do not store your payment details, because we never receive them.
Who we share it with
We share data only with the services needed to run the site, and only what they need:
- Stripe, who handle billing.
- Supabase, who host our database and handle sign-in.
- Cloudflare, who store and deliver the videos.
- Railway, who host the application.
- Google Analytics, which gives us aggregate traffic numbers.
We will also disclose data where the law requires it, or to protect someone from harm.
How long we keep it
We keep your account data while your account exists. Delete your account and we remove it, apart from anything we are legally required to retain, such as records tied to a payment or a legal claim.
Creator application samples are held privately for review and are permanently deleted within seven days.
Your rights
You can ask us for a copy of your data, ask us to correct it, or ask us to delete it. You can also ask us to stop using it for a particular purpose. Email us and we will deal with it within thirty days.
If you are in the UK or the EU, you also have the right to complain to your data protection authority.
Privacy requests
Cookies
We use cookies to keep you signed in and to keep your feed from repeating. We also use Google Analytics, which sets its own cookies to count visits. You can block cookies in your browser, but you will not be able to stay signed in.
Children
Flowly is not directed at children under 13, and we do not knowingly collect anything from them. If we learn that we have, we delete the account and the data immediately.
Changes
If we change this policy in a way that matters, we will tell you in the app before it takes effect.
Contact
Flowly is operated from [COUNTRY]. Data protection requests reach us at the address below and we answer them ourselves.
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