Terms of Service
Last updated 13 August 2026
These terms are the agreement between you and Flowly. By using the site you accept them. If you do not accept them, do not use the site.
1. Who can use the site
You must be at least 13 years old to use Flowly, and old enough to agree to these terms where you live. If you are under 18, you may only use the site with the consent of a parent or guardian.
2. Your account
You sign in with your email address. You are responsible for what happens under your account, so keep your login details to yourself. Tell us straight away if you think someone else has access to it.
One person, one account. Do not share, sell, or transfer your account to anyone else.
3. Memberships and payment
Paid tiers are billed monthly through Stripe. Stripe takes the payment and holds your card details. We never see your full payment information.
- Memberships renew monthly until you cancel them.
- You can cancel from Settings at any time, and you keep access until the end of the period you have already paid for.
- We do not give partial refunds for time you have not used.
- If a payment fails or is reversed, your access drops back to the free tier.
- If we change the price of a tier, we will tell you before it applies to you.
4. What you can and cannot do
You may watch, like, comment on and save content for your own personal use. You may not:
- Download, record, rip, scrape, redistribute or resell any content from the site.
- Get around, disable or interfere with the paywall, encryption, or any other access control.
- Use bots, scripts or automated tools against the site, or fake engagement of any kind.
- Reverse engineer the service, or probe it for vulnerabilities without our written permission.
- Upload or send anything illegal, or anything that breaks our Community Guidelines.
Paying for a membership buys you access while it lasts. It does not transfer any ownership of the content to you.
5. Content on the site
Content on Flowly belongs to the creators who made it, or to the people who licensed it to us, and it is protected by copyright. Creators keep ownership of what they post and license it to us so we can show it on the platform.
If you believe something on the site infringes your copyright, our DMCA page tells you how to report it. If something targets or harms you personally, report it in the app or email us and we will treat it as a priority.
6. Ending your access
You can stop using Flowly whenever you want, and cancel your membership from Settings. We can suspend or close your account if you break these terms, and we will do it without notice where the breach is serious, for example harassment, illegal content, or an attempt to break the paywall.
If we close your account for a breach, you do not get a refund.
7. The service is provided as it is
We work to keep Flowly available and working properly, but we do not promise that it will always be uninterrupted or error free. We may change, suspend or remove features, and we may remove content, at any time.
To the extent the law allows, we are not liable for indirect or consequential loss. Where we are liable, our total liability to you is limited to the amount you paid us in the twelve months before the claim. Nothing here limits liability that cannot be limited by law.
8. Changes to these terms
We may update these terms. If a change is significant, we will tell you in the app before it takes effect. Carrying on using the site after that means you accept the new terms.
9. Governing law
Flowly is operated from [COUNTRY]. These terms are governed by the law of [COUNTRY], and its courts have exclusive jurisdiction over any dispute arising from them.
10. Contact
Email is the way to reach us, and it reaches a person. We answer support, privacy and copyright requests from the addresses listed on the relevant pages.
General enquiries
Other policies